Tickets for former STHs

[Jay]

Free tickets for those of us who dropped our plans. Time to see if I can convince the boss to let me off early on Friday :)

Dear Jason,

In appreciation of your past support as a Carolina Hurricanes Season Ticket Holder, we would like to offer you the chance to attend a game this season on the house! Please accept this invitation to enjoy two completely free tickets for the 'Canes vs. Tampa Bay Lightning game Friday, February 20, 2009 at 7 p.m.

So, you're probably thinking, "This is too good to be true, what's the catch?" Well, there is no catch. We simply want to thank you for your past support by providing you with the chance to remember all the great times you had as a Season Ticket Holder and to pass along information regarding our new 2009-10 season ticket plans.

By taking advantage of this opportunity, you'll be issued two complimentary tickets in an equivalent or better seating level as the seats in your most recently owned ticket plan, but you must act quickly - the number of tickets available through this offer is limited!!

To receive your two free tickets, you simply need complete the order form linked here, and fax it back to (919) 861-7124 by 5:00 p.m. on Tuesday, February 17.

Your Account Number: lolinternet

Your tickets can be picked up on the night of the game from the tables set up outside of the RBC Center's Time Warner Cable Box Office beginning at 5:30 p.m. This offer is non-transferable. Tickets may only be picked up by the former Season Ticket Holder of record. A confirmation of receipt of your request will be emailed to you the morning of Wednesday, February 18.

If you would like to bring extra guests to the game, you may do so by purchasing additional tickets at a discount off of gate prices by completing the additional ticket request portion of the order form. We would like to assure you that any additional tickets you purchase will be seated with your two free tickets.

If any questions arise, please feel free to call 1-866-NHL-CANES (1-866-645-2263), and any available representative will be glad to help. Thank you for your support!

Go 'Canes!!

P.J. Avetta
Manager of Sales & Client Services
Carolina Hurricanes

[nccanes]

Despite the continued undercutting of existing plan holders, I think this is a really nice thing to do. Also nice that it wasn't last night's game. LOL.

[alison]

(edited...thanks for changing that!)

With that said, it's good to see that they're actually trying to woo you with some free tickets. Now we just have to see if the team shows up on the ice that night.

[nickgregory]

have to give the org credit, not a bad idea....now as a current ticket holder, i have to say I am interested to see if they are going to take any steps with current ticket holders, given the economy to try and get creative pricing wise for playoffs/next year, or they will are definitely going to lose people

[Mona2006]

Wow.. I have never seen them offer tickets for free. Good game to do this for. We always have good games with TB.

[SoCalcaniac]

I too think it's currently undercutting the current STHer base, but I also agree it's a good move.

As a going on 9 years STHer, and given the economic situation, I'd like to see the org bring back the Lock-in/Lock-out thing, (without the connotations of the ill advised lockout) where we have a set price for the next couple years, and we're "locked in". I don't think that's unreasonable, considering we blindly gave them $ to hold on to during the lockout.

[nickgregory]

I too think it's currently undercutting the current STHer base, but I also agree it's a good move.

As a going on 9 years STHer, and given the economic situation, I'd like to see the org bring back the Lock-in/Lock-out thing, (without the connotations of the ill advised lockout) where we have a set price for the next couple years, and we're "locked in". I don't think that's unreasonable, considering we blindly gave them $ to hold on to during the lockout.

agree with this...honestly if they do anything less than this, they are shortsighted and dont really understand how much the local economy will have an impact

[SC06]

Unfortunately we have decided not to renew for next season. There have just been too many nights the Canes have left me thinking about what better things I could have spent that money on...and I have been thinking those thoughts for the past 3 seasons. The only thing that may change my mind would be a very creative offer by the marketing department. In this economy it is good that they seem to be thinking about this already. I just hope they find a plan creative enough for me.

[KaniacFever]

Color me impressed that they are doing this. I think its a good idea especially with the way the economy is.

[nccanes]

I wonder if former STHs are going to get a plxyxff ticket offer too? Probably a good idea, but they better not be the same price as mine, lol.

[ontheboards]

You're quite optimistic, Nccanes! Your questions implies we're plxyxff bound. What I saw last night would certainly indicate otherwise...;)

[nccanes]

Forgot to add the "....if one were going toward the light, that is". ;)

Then again, getting INVOICED for plxyxffs is a whole 'nuther thing than actually going. :lol:

[livinthedream]

Yeah, I was going to originally going to reply and say "MOOT POINT" until I saw you specifically said "ticket OFFER".

I suspect the offer will go out anyway, like much salt being poured into the wound.

[Mona2006]

Forgot to add the "....if one were going toward the light, that is". ;)

Then again, getting INVOICED for plxyxffs is a whole 'nuther thing than actually going. :lol:

Me thinks the light was doused last night...:sick::( I think about what a totally magical season it was when we won IT. I guess we could count on one hand the "stinkers" that we played.. I still have my poster on my wall and smile fondly still as I look at it. *sigh*

[Greensboro Hurricanes]

I guess if they're prepared to discuss 09-10 plans with these folks than we should begin seeing these plans ourselves soon.

[CanesRock0814]

It is amazing that they are trying to bring people back when they are won't work with current ticket holders. I hope you go and enjoy the game "on them" and then still don't purchase tickets next year! haha This is what they deserve.

[Jay]

To be fair; I'm not a STH this year because I'm living 4 hours away from the RBC, not because I didn't want to :).

[ontheboards]

I resent like hell this effort. They raise my ticket prices and then I watch
while they offer BOGOs, college ID nights, and now former STHs get a free game. The org gives me vouchers for games I already have so I can spread the message, give me *high* quality car flags and other Made in China swag to try and placate...
Hell, I can't opt out of paying for pre-season games-- just comp me those if you're undermining my commitment as a STH throughout the season.

[x]

I fall into the category of former STH's, so I was pleasantly surprised to hear about this offer today. I've only been to 2 games this year (Glen Wesley night will be my 3rd), so I am excited to get the chance to attend for free. I can understand current STH's feeling gypped, but it is a nice acknolwedgement of true fans who love the team but just can't afford to come anymore.

[Cool Hand Luke]

I am a bit confused about the reasoning for this. Aren't they just trying to sell ticket packages for next year, not necessarily "rewarding true fans who can't afford to attend anymore"?

Will be interesting to see how many people actually sign up after receiving the free tickets. My bet is, not many, but I guess it's worth a shot.

Apparently management does not have the confidence in the "new and improved" Maurice to get the team into the playoffs, otherwise playoff invoices would be in the mail by now just like last year.

[perfectstorm]

I faxed my request in. I've been to 3 games so far this year.....going tonight as well as my employer (WakeMed) had a discount available for this game. I've been able to those three games and paid less for my tickets than the STH price for the section I sat in(BOGO,Canes College night, WakeMed discount).

Where is the incentive for me to fork over $6,000 for the two seats I had since 2000?

Until they start treating the STH better than John Q. Public, I'll stay on the sidelines.

[SoCalcaniac]

This is what happens when you cheapen the "Cost" of being a STHer- a la the Florida Panthers- you give STHers no incentive to keep being STHers. There's no allure to fork of $$. The only caveat or carrot they dangle is the playoff "priority" and oh............ yeah, there's that.

Does make those of us who have blindly paid the $$$ to be STHers think real hard. My employer also has a group discount thing with the Canes and we got an email for 6 different games down the stretch here, advertising LL seats for $35 and uppers for $20. Clearly cheaper than what we've paid for our seats in 121 (the search I did turned up seats in 124) and cheaper than the seats we own in 304. What's the incentive for me to do this again for the 10th straight year next year? :crazy:

I know the whole idea is to lure people back, but I'm not sure that this is the way to go about it. Especially when it's clear based on posts from the former STHers here, that there isn't even an intent to re-up, and that's fine that's an individual decision, but this org is gambling or doing the hope & a prayer approach - thinking that if they give enough away, someone's gonna bite. Maybe, but not likely. People like free stuff.

[puckin_A]

since I am a Full STH, I have to agree with the sentiment of *Where's our incentive?* to keep going? They just raise our prices and you watch all these discounts for everyone else fly by. Granted, if I wasn't a STH, I would love all this, but I am and this just makes me wonder about next year.

[livinthedream]

I didn't live through the lockout, so my mileage does vary from many of you.


So what's the incentive to be a full-season STH? I guess it's all about the value proposition, and what holds value to each individual STH.

If it's really all about the bottom line and the cheapest way to get into a seat in the building, in today's market there are probably a lot of ways to get a cheaper ticket per game without being a STH, since the building isn't currently selling to capacity. Basic supply and demand economics, and I doubt that will change for the foreseeable future based on the perfect storm of team performance, team management, and the economy.

I have a great gig as a 26-game plan STH. I've never committed to more because of my travel schedule and a family that's content with that level of attendance. Between the plan and the vouchers, I get tickets to more than half the games, although at not quite the discount of full season. Since my husband and son are content with 26 games, I actually have 26 + 9 vouchers = 35 games I can go to with my plan. I'm smart enough to be connected here so I can almost always find great deals on the rest of the games as well as passes to the exclusive events.

So, what's my incentive to ever be more than I am? Well, I'd like to get into a better lower level section, which I can't do yet via Select-a-Seat based on my status. I'd like to pay $5 to $10 less per ticket than I pay today. I'd like to go into each game knowing I have a seat where I want to sit, rather than having to deal with the box office or chancing what's available on the market. I'd like to qualify for VIP parking. I'd like to have event tickets like the STH party without having to rely on the kindness of strangers. I'd like to have the cachet associated with being in the top echelon of a fanbase for a professional sports team. And I'm hopeful that at some point in time the market conditions will change and I'll be in an exclusive position that others will covet. All of those things have a "value" to me personally, and at that time I'll probably make the leap, in fact I'm thinking about doing it for next year, or talking to someone in the ticket office about doing some sort of hybrid plan where I buy a combination of full and mini plans.

I know I'm currently subsidizing free/comp ticket incentives with my plan, but for me the value proposition of STH status overcomes that. That's not to say I wouldn't like more incentives and the benefit of some creative marketing to make the decision even easier.

[caniac369]

As someone who used to live in the area but did not have the finances to be a STH, I had the good fortune having many offers of free and reduced price tickets from friends that were STH's. Now, if I had stayed in the area I would have most certainly become a STH and likely would be to this day. The org needs to put just as much effort into retaining their exisitng STH as they do drawing new ones and doing what they are doing here, which I can't decifer if they are trying to draw people back or get bodies in the seats.

[perfectstorm]

Well tonights performance really makes me want to line up for full ST.

[nccanes]

So, what's my incentive to ever be more than I am? Well, I'd like to get into a better lower level section, which I can't do yet via Select-a-Seat based on my status. I'd like to pay $5 to $10 less per ticket than I pay today. I'd like to go into each game knowing I have a seat where I want to sit, rather than having to deal with the box office or chancing what's available on the market. I'd like to qualify for VIP parking. I'd like to have event tickets like the STH party without having to rely on the kindness of strangers. I'd like to have the cachet associated with being in the top echelon of a fanbase for a professional sports team. And I'm hopeful that at some point in time the market conditions will change and I'll be in an exclusive position that others will covet. All of those things have a "value" to me personally, and at that time I'll probably make the leap, in fact I'm thinking about doing it for next year, or talking to someone in the ticket office about doing some sort of hybrid plan where I buy a combination of full and mini plans.


You just described me to a "T" about 5 years ago.

I got over it. :lol: ;)

[livinthedream]

Well, I'm not there yet either, and tonight didn't pull me any closer in that direction.

[SouthernHockeyChick]

You just described me to a "T" about 5 years ago.

I got over it. :lol: ;)

I was thinking the same thing. :lol:

[ssangste]

incentives for full STHers are coming next year according to folks I talked to tonight. I think you'll see a lockin kind of deal. They wouldn't give absolute specifics. At least some folks in the org appear to realize that all the BOGO and deals are hurting the full STH base.

I'm not sure it'll make me come back... I've gotten awfully used to being able to fast forward through the dreck on the tivo... having to sit and watch them in real time play like they did tonight and Thursday sure doesn't make me want to pay for it....

[andyt]

incentives for full STHers are coming next year according to folks I talked to tonight. I think you'll see a lockin kind of deal. They wouldn't give absolute specifics. At least some folks in the org appear to realize that all the BOGO and deals are hurting the full STH base.

I'm not sure it'll make me come back... I've gotten awfully used to being able to fast forward through the dreck on the tivo... having to sit and watch them in real time play like they did tonight and Thursday sure doesn't make me want to pay for it....

Great...it's only taken them 11 years to figure it out.

The org is completely clueless when it comes to STH loyalty. It's not just the BOGOs and other offers. Anyone remember the ticket hikes after the 2002 finals? It was pitched as a "benefit" for STHers. Benefit? My tickets went from $35 to $55. But the walkup price went from $38 to $80. So it was a false benefit. Yeah, I got a big "discount" over the walkup price, but my tickets went up almost 60%.

So why am I still a full STH? I honestly don't know. With 2 college tuitions next year, I'm not sure I can swing it. I get a big "raise" the following year when my oldest graduates from a private college and I'll only have ECU tuition left. But I really like my seats and if I step down to a miniplan, I'll probably lose them.

[SouthernHockeyChick]

Truly, I know why I'm a STH. I think it used to be about the "status" thing of being able to call yourself a STH, as LTD mentions but, now I pretty much feel like the status of "full STH" = sucker. Still, I am very proud to say I attended every single game all the way to Game Seven in 05-06. And I'm proud to say I can count the number of games I have missed since the first full season I moved here (02-03) on one hand.

But, I keep doing it, and will keep doing it as long as I'm financially able, because I love hockey. I love it. And as long as I am fortunate enough to have an NHL team in Raleigh, I'll support it. It's the only professional sports team in the area, so I'll support it. And if the team doesn't survive here, I really used to believe that the Triangle should be ashamed of itself but, I'm starting to think the ownership/management is who should really be ashamed.

[livinthedream]

^ What she said, more eloquently than I could. I feel so fortunate to have this team in my back yard. I hope the organization understands that and does their part to keep them here for me.

[nccanes]

I think the real issue becomes how many people continue to keep their current level of plans vs those that choose not to (regardless of the whys).

When it becomes a financial decision, they are certainly giving people a lot of fodder to be able to piece together a very healthy number of games, w/o having to overpay. Sure, there's a give and take on what benefits come with it, but there is no doubt that this season, with the # of "sellouts" we've had, you could get to any game you'd like, and quite often cheaper than a STH.

As long as the equation comes out favorably for the Canes revenue, I'm sure they don't care that much that people leave; it may be a pretty natural ebb and flow. But once they reach the tipping point to go the other direction, it's not a good sign.

I love my seats. That is THE only thing (like Andy) that would keep me in them another season. Going to a 12 game plan and supplementing that with cheapie offers would get me more weekend games and save me a ton of money than my current seat sharing arrangement as a full STH. If I currently sat in any other area than mezzanine, I'm sure I would have made the change already.

[andyt]

I love my seats. That is THE only thing (like Andy) that would keep me in them another season. Going to a 12 game plan and supplementing that with cheapie offers would get me more weekend games and save me a ton of money than my current seat sharing arrangement as a full STH. If I currently sat in any other area than mezzanine, I'm sure I would have made the change already.

It must be a mezzanine thing. I liked my seats in the 7th row in 117, but I love my mezzanine seats.

[andyt]

double post

[CanesRock0814]

With the buy one get one free programs they have had plus all the other "special" nights, I believe I could have done better on my own this year... I will not be renewing next year as of right now at least....

[livinthedream]

For those talking about your passion for your mezzanine seats, you're describing my situation. I'd like to get just a little better seats in Sideline Premier, and unless the full STH base really erodes next year, based on my priority level, I think the only way I can improve is by going full season. Just don't know if it's worth the extra investment though.

[SoCalcaniac]

incentives for full STHers are coming next year according to folks I talked to tonight. I think you'll see a lockin kind of deal. They wouldn't give absolute specifics. At least some folks in the org appear to realize that all the BOGO and deals are hurting the full STH base.


Well. Very interesting ss. I'll be even more interested in what type of lock in type deal it would be and if it would mean some type of price change in tickets given the economy. I'm not holding my breath, but I'd hope there would be something "enticing".

For as much as I wanna gouge my eyes out at times over this team, I'm like SHC, I truly love hockey. I specifically love that I have the luxury of being a STHer for a professional sports team. having come from an area where everything costs a heck of a lot more than it does in Raleigh, this was a no-brainer when we found out that there would be a team playing less than 5 minutes away from (at the time) our city of Raleigh. Except for the first season when the team moved into the ESA, and I was in a position at my then employer where I traveled 60-70% of the time and we couldn't commit to a plan -I have been to every game except for one, and that was due to recovering from surgery that I scheduled to happen during the All Star break. We have commited to not commiting to anything that would interfere with home games and find ways to take in road games featuring this team;we purposely schedule our lives/travel and things outside of hockey, in the summer months and it works out just fine. That's where our personal commitment lies, but not everyone is so inclined and that's the choice we all make. this is where our disposable income goes, and we'll continue to thow good money after bad, lol, but in the end, all of my complaining and all of my own frustration, they get our money until it's not financially possible to do so, and because a professional sports team in a relatively small market, is a big deal to me, and I'll support it. It's the call me crazy syndrome and apparently it's incurable. :lol:

All that said, I love our seats in 121 (we love our 304's but seem to love the 121s so much that we haven't been back up there like we were last season,lol). I love the section, and that probably is one of the strongest reasons not to give up our priority, which apparently is now really good, since the base is dwindling.

Until this organization understands that there are all levels of support from the mini-plan holder to the Full STHer, and not just pay lip service with the "we appreciate the support" stuff, people will continually question why they support this team- especially when things on the ice are not up to expectations. I personally don't think it's acceptable to just think it's ok to get by. and I certainly don't think it's ok to continue to go down the road with no recognition that there is a fundamental flaw in the on-ice product. (i.e. small players and the small player era has come and gone. 1 smallish guy maybe- 4 or 5? not gonna work)

I think I'll be checking in with my ticket rep on the 09-10 STHer plans that could be coming........

[KaniacFever]

I keep doing it, and will keep doing it as long as I'm financially able, because I love hockey. I love it. And as long as I am fortunate enough to have an NHL team in Raleigh, I'll support it. It's the only professional sports team in the area, so I'll support it.

You took the words out of my mouth. Exactly my sentiments.

And just to add, I love knowing who I'm sitting by each and every game.

[caneshockeychick]

Some STH news

Season (And Playoff) Price information (http://hurricanes.nhl.com/team/app/?service=page&page=NewsPage&articleid=409828)

Canes Offer Three-Year Price Freeze on Season Tickets

Playoff pricing restructured for loyal season-ticket holders

Mike Sundheim Carolina Hurricanes
Feb 18, 2009, 10:05 AM EST


RALEIGH, NC—Kyle Prairie, Director of Ticket Sales for the National Hockey League’s Carolina Hurricanes, today announced the team’s 2009 playoff and 2009-10 season ticket offerings. The plans are highlighted by an opportunity for season-ticket holders to freeze their season ticket rates at the current prices through the 2011-12 season.

By placing a 30 percent deposit on their 2009-10 season tickets now, fans guarantee that their season ticket price will not change for the next three seasons, locking them at their 2008-09 price through the 2011-12 season. In addition, the team has made adjustments to how fans can pay for their season tickets, allowing them to spread their payments over an 11-month, zero-percent-interest plan, where installments will be paid monthly beginning with their deposits in March and extending into January 2010.

Along with the season-ticket adjustments, the team is also improving the discounts and payment options for season-ticket holders purchasing Stanley Cup playoff tickets. If the Hurricanes advance beyond the second round of the playoffs, season-ticket holders will pay the same amount for tickets in the Conference Finals and Stanley Cup Finals that they paid in the second round, ensuring deeper discounts for the most sought-after tickets of the hockey season. Fans placing deposits on 2009-10 season tickets may also take advantage of a new pay-as-we-play payment plan for the playoffs. Under the plan, account holders will only be charged for games that are definitely being played. As the team advances or additional games are forced during a series, fans will be charged on a game-by-game basis, rather than series-by-series.

The team also will continue its popular gift incentive, ticket voucher and ticket exchange programs for season-ticket holders for the upcoming 2009-10 season.


<!-- end newsItemPageContent -->

[nccanes]

Hmmm.

I wonder what you are really locking into? Your seats, or the set of pricing? I simply cannot commit to my current plan/level for that long, but I'd like to think I'd have a plan of some sort at some level.

[hyena]

Wow, I like this. :eek2:

[ButtersSaysNo]

OK, at first look, one question that immediately comes to mind. Why the **** do I have to make a 30% deposit up front, and in March, in order to "lock in?"

I sure as heck do not want to have to come up with $1000+ next month.

I can tell they are trying really hard, but they still do not get it completely, they want us to pay 30% up front and buy playoff tix pretty much at the same time. :mad:

[puck_it]

If the Hurricanes advance beyond the second round of the playoffs, season-ticket holders will pay the same amount for tickets in the Conference Finals and Stanley Cup Finals that they paid in the second round, ensuring deeper discounts for the most sought-after tickets of the hockey season.

that is, we're going to charge the **** out of you for rounds 1 and two.

[nccanes]

OK, at first look, one question that immediately comes to mind. Why the **** do I have to make a 30% deposit up front, and in March, in order to "lock in?"



Because they need the revenue.

I think they know that people aren't likely to put down money for the playoffs at this point, so they want to get a revenue stream going and this incentive will make people give it major consideration.

[Canesluver]

That looks like a pretty good deal to me.

[ButtersSaysNo]

Because they need the revenue.

I think they know that people aren't likely to put down money for the playoffs at this point, so they want to get a revenue stream going and this incentive will make people give it major consideration.

In today's times, we all need revenue. ;)

[WhalerCanes]

OK, at first look, one question that immediately comes to mind. Why the **** do I have to make a 30% deposit up front, and in March, in order to "lock in?"


The first question that came to me upon seeing the freeze feature was "Does this imply that ticket prices will increase next year"? Given the current state of the economy and assuming they miss the playoffs, they can't raise ticket prices next year...right? Right? Anyone...?

The other sad part is that barring some trades and/or retirements (both are probably unlikely), this team is going to be almost exactly the same next year. While anything can happen, I wouldn't bet on an extended playoff run (or playoffs at all) next year either. I have full season tickets in the mezzanine as well and really don't want to give them up but I have to think about it this year. I like the options they are trying - at least it's something - but I don't know if it will be enough. I suspect they'll offer deals similar to this year to many of the games again so I'm not sure the incentives for locking in are worth it.

That press release said that they were announcing the ticket offering for playoffs and next year. Beyond the incentive changes, were there any price details released? I haven't found any on their site yet.

[WhalerCanes]

I looked in Account Manager and there is a nice new invoice for playoff tickets (I guess assuming I don't commit to the 3-year deal). If I recall correctly, the ticket prices look the same as last year assuming that this year they're still charging for 4 tickets per round - for mezzanine, it's $45 for the 1st round and $50 for the 2nd round.

[c-girl]

If the Hurricanes advance beyond the second round of the playoffs, season-ticket holders will pay the same amount for tickets in the Conference Finals and Stanley Cup Finals that they paid in the second round, ensuring deeper discounts for the most sought-after tickets of the hockey season.


:laugh::laugh::laugh::laugh::laugh:

Assuming they actually get to the playoffs and assuming they don't tie for the 8th spot and assuming they don't lose the goals for/goals against tiebreaker (which they would likely do against anybody else vying for 8th place), they would have to play Boston in the first round.

I want to know what they're smoking over there.

[ButtersSaysNo]

I looked in Account Manager and there is a nice new invoice for playoff tickets (I guess assuming I don't commit to the 3-year deal). If I recall correctly, the ticket prices look the same as last year assuming that this year they're still charging for 4 tickets per round - for mezzanine, it's $45 for the 1st round and $50 for the 2nd round.

That is too funny, 4 home games per series? The odds of us even making the playoffs, much less getting high enough to snag a 4 seed are low. If anything, they could be charging for 3 games per series.

[SC06]

They clearly have been too busy working on all these ticket plans to watch the team play lately.

[ButtersSaysNo]

They clearly have been too busy working on all these ticket plans to watch the team play lately.

Gee, you are just soooooooooooooo negative! ;):lol::kiss::kiss::kiss:

[KaniacFever]

I kind of like it. There is a possibility with the economy prices don't raise this year. But say the economy gets better next year, you can sure bet that prices are going to soar. It'll be good to know that I'm locked in.

Plus, this team isn't good enough to make the playoffs, so I can forfeit paying for playoff tickets that won't get used and put that money towards the 30%.

[SC06]

Now if they would just add in a clause that says you can opt out if you lose your job I'd be sold!

[SoCalcaniac]

I just saw this thread and the post for the lock in option- I suppose I'm sold. But I'm the kook that let them hold my money during the lockout year, so I guess they know I'm sold. :crazy:

So for planning purposes at the start of the season, my hub, a numbers cruncher by day, did a spreadsheet and set up an account for ticket "payments" counting in the playoffs that we now know aren't going to happen. If I recall the last time I looked at his spreadsheet (1st of the year) I think that both the 30% they're asking for, and the faux playoff tickets are paid for, based on how he funneled the $$ paid for from friends, neighbors and others who bought our other sets of tickets. My brain is starting to hurt cause numbers soooo aren't my thing, so I'll leave it to him. :lol:

My bigger question, and I think someone else asked it- is what exactly are they doing as far as price for next season? it appears we'd be locking into this current year's prices for 3 years, but do they really intend to raise prices?

[ecrane]

I looked in Account Manager and there is a nice new invoice for playoff tickets (I guess assuming I don't commit to the 3-year deal). If I recall correctly, the ticket prices look the same as last year assuming that this year they're still charging for 4 tickets per round - for mezzanine, it's $45 for the 1st round and $50 for the 2nd round.

dang, if you're not right. There it is, $1250, for 2 in LLS. We're probably in knowing that in reality it will go to next years seats. Of course with the high probability next year will look like this year and the year before...

wonder who's smoking more crack, us or them?

[livinthedream]

Well, we'll be in. What the hell else am I going to spend my money on, food???

So if I read correctly, we'll lock in 08-09 prices, what we paid this year, for the next three seasons, correct?

So I guess as long as you can spare the 30% down sooner versus later, that's a deal unless for some reason the economy forces ticket prices down in the future.

[Mona2006]

Do they really think anybody will pay them for playoff tickets when we have lost 3 of the last 4 the way we have? Not to mention the lackluster play I have seen the entire season. I am already having a bad day (ailing pup and sick) so I refuse to even go look at my CAM. :mad:

ok.. so I lied.. payment due date is March 16th. :mad:

[ButtersSaysNo]

they definitely are not getting any money from us towards playoff tix. We may consider dropping from full to 26 game STH next yr, but will need to talk to them about making sure we can do the 3 yr lock even if we go from full to 26 games.

[livinthedream]

The news release doesn't distinguish anywhere between full and mini-plans, so I'm going to assume that as a 26-plan STH it applies to me until I'm informed otherwise.

[hyena]

yeah, count me out as far as playoff tix go. if by some miracle we make it, THEN i'll worry about it. call me crazy but i don't think it will be an issue. :(

[KaniacFever]

One question I do have as its not hitting me. They are saying that if you lock you for next year, then you also have the option of paying for the playoff tix on a per game basis.

So if I lock in and by some miracle this team makes the playoffs, do I have to pay for the first 2 rounds up front. Or can I pay per game. Cause we all know they are out in 4 if they squeak in. So I would rather pay 2 games than 8.

[nccanes]

I hear you 59, that's how I read it.

This is the most confusing thing to me:

Kyle Prairie, Director of Ticket Sales for the National Hockey League’s Carolina Hurricanes, today announced the team’s 2009 playoff and 2009-10 season ticket offerings. The plans are highlighted by an opportunity for season-ticket holders to freeze their season ticket rates at the current prices through the 2011-12 season.

So...where are the "plans"....where are the "offerings"?

[ontheboards]

I just checked account maanger and did the math for my 30 percent deposit. I know I'm jaded, but if I plonked playoff money and STH deposit down, over $4000K due in a rather short time frame. The difference between my deposit and playoff tickets-- $110-- do I really want them to have that kind of cash on account? That's 60 percent of my tickets for next year...I don't know that what I seen over the past two and hald seasons is worth it.

We saw Grand Torino and went to dinner for less than one of my season tickets and we had a better time for less-- My entertainment dollar was better spent than what we paid for when we played against Florida, Columbus and Boston...

I am so frustrated by this team, coaching and management right now!

[SoCalcaniac]

I hear you 59, that's how I read it.

This is the most confusing thing to me:


Kyle Prairie, Director of Ticket Sales for the National Hockey League’s Carolina Hurricanes, today announced the team’s 2009 playoff and 2009-10 season ticket offerings. The plans are highlighted by an opportunity for season-ticket holders to freeze their season ticket rates at the current prices through the 2011-12 season.


So...where are the "plans"....where are the "offerings"?

E,:lol: so your buddy, otherwise known as my hub, sends me a text after I sent him this 'announcement'. and you're gonna laugh hard- his text back is, 'where are the plans and offerings?' :laugh: But you know, he's really a stickler for information like you --- so my answer was- It's Kyle Prairie, and the Canes org- you're asking for lots of things that have not happened ever. like ORGAN-EYE-Zation.

[goalie33]

I can't wait for a playoff invoice envelope to show up at my door.

I'll open it, put in my '08 playoff tickets, and send it right back.

[SouthernHockeyChick]

^ :lol: GREAT idea. We might have to do that too! :lol:



This sounds like a better deal than I could have imagined. Man, they really are expecting the bottom to fall out, aren't they.

[puck_it]

hhaaha well put g... and e and mr socal... im wondering what the plans are as well... wheres my spreadsheet

[cathyl111]

I was really hoping for some kind of discount. I really don't think they are doing us any great favors by freezing the price. I think many teams in this economy would be smart not to raise tickets prices. I thought that was a given.

I remember the days when the Canes gave you a 10 percent discount on your season tickets if you paid your playoff tickets by a certain date. I was hoping for something along those lines.

[e2ipiand1]

Dustin (my rep) says that the 30% will be due by March 16th and that I should get something in the mail within a few days.

[LeslieK]

FYI - CH.com now has a pdf with some info on the Ice Your Price (http://hurricanes.nhl.com/ext/IceYourPrice.pdf) offer

[caneshockeychick]

Looks like prices did go up then. My seats for this season were $12.50 and next season's ticket price is $14.00. (26 game plan BTW)

[VandyCane]

I love that they are advertising it as 11 months to pay when really they are asking for a 30% deposit and then pay it over June to January. That's not that different than last year. I mean we put a playoff deposit (ha, ha) which was about 30% and then they billed from June to January. I guess with their screwed up billing system last year they applied those deposits to the first few payments and then we have large payments for the next 3-4 months. So really it's just giving you about 2 extra months.

[KaniacFever]

Our prices in LLN for full season stayed the same at $49.50.

[ecrane]

Looks like prices did go up then. My seats for this season were $12.50 and next season's ticket price is $14.00. (26 game plan BTW)

for a 12 game minipack in LLS the prices are the same as this year. While I'm still studying the fine print I don't see anything I can't live with. I do like the playoff "Pay As We Play" idea. As if we're going....

[nccanes]

I love that they are advertising it as 11 months to pay when really they are asking for a 30% deposit and then pay it over June to January. That's not that different than last year. I mean we put a playoff deposit (ha, ha) which was about 30% and then they billed from June to January. I guess with their screwed up billing system last year they applied those deposits to the first few payments and then we have large payments for the next 3-4 months. So really it's just giving you about 2 extra months.


VC, I'm wondering if that's a misprint on the PDF. The releases says this:

In addition, the team has made adjustments to how fans can pay for their season tickets, allowing them to spread their payments over an 11-month, zero-percent-interest plan, where installments will be paid monthly beginning with their deposits in March and extending into January 2010.


March - Jan is 11 months. I wonder if they just didn't proof read their PDF.....though since they never include typos and mistakes on their materials, it's hard to say. ;)
edit: nevermind, I finally looked at the PDF and see the fine print. I was thrown off a bit because the amount of the monthly pmt on my ticket level is wrong. For Mezz: (STHprice * .7 )/8 != listedmonthly 'autocharge'

[SoCalcaniac]

Vandy excellent point on the 11 month thing- I'm not really seeing a 'benefit' there, when we did what you guys did and put that ill advised "playoff deposit" down last season, but okay I'll play along....

My frame of reference on these prices is complete screwy because I guess- cause we paid for this season with the final discount (20%) on that whole Lock In-Lock out thing, our tickets were paid for with the discounts and the $$ we had already had on credit for the lack of playoffs last season- so basically I'm a little clueless on the actual $$. I think it would have been that $66 figure, but not sure if it was actually increased. I want to say they increased that for 09-10 and I believe they raised our 304 tix as they were $25 this season and will be $32.50 in 09-10.

So as I type this, I'm not seeing 'value' in this "new" lock in thing. The prices have gone up.

As for the playoff pricing- Play as we play- the Canes, as per usual, are late to that party- WSH, PIT, ANA, SJ and others all did that last season to wild success. so as Forest would say, Monkey See, Monkey Do.

[nccanes]

SoCal, the playoff lock in thing was gone after 07-08. We were all paying full STH prices this (08-09) year. Just check with my buddy. ;)

We did have the playoff deposits though.

My mezz seats are the same $.

[livinthedream]

Same price as this season for 26-game plan, Sideline Premier.

[SoCalcaniac]

SoCal, the playoff lock in thing was gone after 07-08. We were all paying full STH prices this (08-09) year. Just check with my buddy. ;)

We did have the playoff deposits though.

My mezz seats are the same $.


Oh lord, you're right- I just got off the phone with him, and he said, " we're done with the lockout discounts, leave the money to me, you're clueless". :laugh:

Now if this was about a cute handbag or something crucial, I'd know the dollars and cents far better, heehee. I'm leaving this mess to hub cause clearly, I'm in over my head.;)

HOWEVER, the 304's did go up ($7 bucks) and according to your buddy, the 121's didn't go up. ;)

[livinthedream]

I COVET Section 121. I'm hoping I can get in over there next season.

[livinthedream]

FYI - CH.com now has a pdf with some info on the Ice Your Price (http://hurricanes.nhl.com/ext/IceYourPrice.pdf) offer

We just got this in the mail this afternoon. Along with our 2009-10 season ticket invoice and our 2009 playoff invoice.

[Shell]

I still don't think they get it at all. My biggest gripe is the time we have to come up with the 30%. In this economy, people don't have tons of cash sitting around waiting for the Canes. I get paid once a month so I only have 1 paycheck between now and then and I am sure others are in that boat too. Now, we sit in the cheap seats so it's not that big of a deal but it could be... especially if we were actually considering playoffs.

My seats went up over 20% - are they on crack? *sigh*

[canesice]

I still don't think they get it at all. My biggest gripe is the time we have to come up with the 30%. In this economy, people don't have tons of cash sitting around waiting for the Canes. I get paid once a month so I only have 1 paycheck between now and then and I am sure others are in that boat too. Now, we sit in the cheap seats so it's not that big of a deal but it could be... especially if we were actually considering playoffs.

My seats went up over 20% - are they on crack? *sigh*

? I checked the seat prices for 08-09 and they are the same. What does the 20% imply?

[SoCalcaniac]

We got our invoices in the mail today too.

Um, I really haven't looked at the invoice very carefully except when hub wants to make a point about something and I decide to sit down and go over it; it really is obscene the amount of money we all pay to be ticket holders. :crazy:

Yeah, I know people will say we have it 'cheap' compared to (insert other NHL city here) but it's still a bunch of money. Holy crap we all must be nuts.

[DSCanesfan]

We got our invoices in the mail today too.

Um, I really haven't looked at the invoice very carefully except when hub wants to make a point about something and I decide to sit down and go over it; it really is obscene the amount of money we all pay to be ticket holders. :crazy:

Yeah, I know people will say we have it 'cheap' compared to (insert other NHL city here) but it's still a bunch of money. Holy crap we all must be nuts.

Yep we are insane. No doubt! When I 1st started getting tickets in 121 my prices were $40.00 per seat per game now they are $66.00 which is almost a 40% increase over 9 years. Now I'm not sure what the inflation rate was over that same period but I am amost positive it was not an aggregate of 40%. Each year I say the Canes are going to price me out of the market, and then every year I b**ch and moan about the increase and then pony up. I think this lock in is a good effort by the Canes to at least give me some "Cost Certainty".


Doug

[Shell]

? I checked the seat prices for 08-09 and they are the same. What does the 20% imply?

This year I am paying $12, and the chart shows $14.50 for next year - which is over 20%. Granted I am cheap, but I am cheap for a reason LOL. That doesn't take into account I can buy them at the box office as a walkup for 9.99. They did not list my price on the site because we are grandfathered into our seats (though they look to be open to the public again next year)

[c-girl]

They did not list my price on the site because we are grandfathered into our seats (though they look to be open to the public again next year)

I just noticed that. I printed out last year's rate chart to compare to this year's chart. Last year had a disclaimer "Upper Goal Zone Available Only to Account Holders with Upper Goal Zone Ticket Plans in 2007-08" and this year's chart doesn't. I wonder if that's an omission or if the policy has changed.

We've in 338 now but we have coveted the upper goal zone seats all year because we think it's a better view and the plan is less expensive. We would move if these seats were available.

[Shell]

Now I'm not sure what the inflation rate was over that same period but I am amost positive it was not an aggregate of 40%.

The index for recreation, down 0.2 percent in December, was virtually unchanged in January. The indexes for photography, toys, admissions, and for pets, pet products and services all rose in January. These increases offset declines in the indexes for video and audio and for sporting goods. The recreation index is up 1.6 percent over the past 12 months.

Recreation has only gone up by 5% over the last 9 years (which I don't believe by the cost of my concert tickets, but this is what the gubmint says)

<TABLE cellSpacing=0 cellPadding=2 border=1><TBODY><TR class=OutputHead><TH class=OutputHead vAlign=top scope=row>Year</TH><TH class=OutputHead vAlign=top scope=col>Jan</TH></TR><TR bgColor=#ffffff><TH class=OutputHead scope=row>2000</TH><TD class=OutputCell>100.2</TD></TR><TR bgColor=#dae9fc><TH class=OutputHead scope=row>2001</TH><TD class=OutputCell>101.4</TD></TR><TR bgColor=#ffffff><TH class=OutputHead scope=row>2002</TH><TD class=OutputCell>102.4</TD></TR><TR bgColor=#dae9fc><TH class=OutputHead scope=row>2003</TH><TD class=OutputCell>102.9</TD></TR><TR bgColor=#ffffff><TH class=OutputHead scope=row>2004</TH><TD class=OutputCell>103.5</TD></TR><TR bgColor=#dae9fc><TH class=OutputHead scope=row>2005</TH><TD class=OutputCell>104.4</TD></TR><TR bgColor=#ffffff><TH class=OutputHead scope=row>2006</TH><TD class=OutputCell>105.0</TD></TR><TR bgColor=#dae9fc><TH class=OutputHead scope=row>2007</TH><TD class=OutputCell>104.855</TD></TR><TR bgColor=#ffffff><TH class=OutputHead scope=row>2008</TH><TD class=OutputCell>104.762(U)</TD></TR><TR bgColor=#dae9fc><TH class=OutputHead scope=row>2009</TH><TD class=OutputCell>105.210(I)</TD></TR><TR><TD class=DataFoot colSpan=2>U : Interim
I : Initial
</TD></TR></TBODY></TABLE>

[Shell]

I just noticed that. I printed out last year's rate chart to compare to this year's chart. Last year had a disclaimer "Upper Goal Zone Available Only to Account Holders with Upper Goal Zone Ticket Plans in 2007-08" and this year's chart doesn't. I wonder if that's an omission or if the policy has changed.

We've in 338 now but we have coveted the upper goal zone seats all year because we think it's a better view and the plan is less expensive. We would move if these seats were available.

Every few years they seem to open it back up so it is probably not an omission. I agree, I love the view from our seats. We can see just about everything and the plays develop well. We've been there long enough that we're in the 3rd row so that helps too. The net can be a distraction for some but I don't notice it.

[SouthernHockeyChick]

OK, yay me for deciding to make them sweat this season and renew for 09-10 at the last second (I really just wanted to see a) what it took to get a phone call from my rep and b) if I even still have a rep) but, someone remind me next year to check and see if my invoice is in CAM sometime before the day before the due date. I feel sure that I've paid in CAM the last 3 years.....WTH is only my playoff invoice showing up there this season? Guess I'll be leaving work early and driving across town to get to the box office tomorrow. Yippee.

[livinthedream]

The same thing happened to me. I fully intended to re-up via CAM as well, but the option wasn't available. The playoff invoice was the only invoice online, and no opportunity to do the 30% down season renewal online and request the "pay as we play" option.

So I schlepped my stuff over on Thursday.

[SouthernHockeyChick]

Although, it does just occur to me that since I worked 105 hours the last two weeks I probably would be justified in leaving mid-day for a couple hours and catching practice when I go over to pay.....hmmmm.

Anyone here planning on hitting practice tomorrow or Thursday? I'm taking Thursday off since I have company coming this weekend and my house has been declared a disaster area.

[livinthedream]

I have to go to the box office tomorrow to get a ticket for Wednesday night since it's not on my plan, so I'm planning to go to practice.

I don't think they'll cancel since they didn't practice today, but they aren't getting the day off because of Casino Night. Probably worth a call first to double-check.

[andyt]

I drove over on Saturday but the Women's empowment thingy had already started. I'll either drive it over if I stay home sick from work or fax it in.

[SouthernHockeyChick]

Aww, dammit....fax it in. That's smart. How'd I miss that option? That would make a lot more sense than going over there, huh? :lol:

[puck_it]

so some canes sales guy came into work and tried to sell me tickets. basically for $40 you got two "free" tickets on the mezzanine, and then you got 4 buy one get one offers.

I was like i dont think i'm interested. "have you been to a game before?"..."yeah, i'm a STH"..."oh great, well maybe you might want to get some of these for some friends to bring out and get them in?" no, i have trade ins.

it was sketchy, he kept pushing the "FREE" for tickets that are usually sold out :lol:. but i guess it's good that they're making efforts to bring in new fans.

[livinthedream]

Aww, dammit....fax it in. That's smart. How'd I miss that option? That would make a lot more sense than going over there, huh? :lol:

Kinda hard to watch practice from all the way over on the other side of town. Just sayin.

[Shattered]

So, we're over the whole full season thing, considering that I've watched exactly one game all the way through this year, and are going to scale back to a 12-pack. We're considering jumping over to UGZ since it's open again, but don't want to be too high up.

Any thoughts/guesses on where we could end up? We signed the dotted line in 2002.

[Mona2006]

I have been holding out to the last minute hoping that the team would convince me that they are worthy to get my money for POs.. Actually I was hoping it would be good mojo not to give them the money until they were in a solid position... but since that ain't happening and I love them and are hopeful that they can do it, I will give them my money tomorrow.

So far as STs, I am not renewing. It hurts my heart but for financial reasons and other factors, for the first time since 2002, I will not be a full STH.

I haven't been contacted by my rep about hearing nothing from me so I guess being in the upper level I don't give them enough $ to even bother with me.

[andyt]

Aww, dammit....fax it in. That's smart. How'd I miss that option? That would make a lot more sense than going over there, huh? :lol:

I don't know for sure that that's an option. I have faxed my regular payment plan info every June though.

I tried calling my rep on Friday but all I got on the main sales number was voice mail.

[c-girl]

I have been holding out to the last minute hoping that the team would convince me that they are worthy to get my money for POs.. Actually I was hoping it would be good mojo not to give them the money until they were in a solid position... but since that ain't happening and I love them and are hopeful that they can do it, I will give them my money tomorrow.

So far as STs, I am not renewing. It hurts my heart but for financial reasons and other factors, for the first time since 2002, I will not be a full STH.

I haven't been contacted by my rep about hearing nothing from me so I guess being in the upper level I don't give them enough $ to even bother with me.

We're upper level too and I got a voice mail message from my rep on Friday although I mailed my stuff last Tuesday and they should have had it by Friday.

[Shattered]

FWIW (in case anyone is tracking these things, lol), we didn't get a call but did get a mass e-mail from Karen Prince reminding us about the deadline. :lol:

[ontheboards]

I spoke with my ticket rep about the "Ice Your Price" thing and a few other isues. He clearly stated to me that we can fax in our payments-- even gave me the direct fax number-- I plan on doing it Monday.

[ecrane]

renewed our seats by mailing in the form last week. They've already hit the credit card for the 1/3 down payment. Now with the 11 payment plan or what ever it is, hockey is a year round expense!

[VandyCane]

For the first time since 2001 we are not renewing. :( The return of Erik Cole almost pushed me over the edge but then hearing Maurice spout on about how proud he was of this road trip reminded me that I'm tired of throwing away thousands of dollars.

[SC06]

Butters and I have also decided to not renew our STs. It really hurts me to have to support the team from my couch but I am so scared that I could lose my job this year that I just couldn't commit to a monthly payment of any kind. With all the B1G1Fs they have we should still be able to go to plenty of games.

[Mona2006]

We're upper level too and I got a voice mail message from my rep on Friday although I mailed my stuff last Tuesday and they should have had it by Friday.

I only have one ticket.. that may explain the lack of caring. :D

It does make me sad to think about not being in the building for the entire season. Some nights I am looking around as the Anthem is being sung, and I kind of feel like crying. I love the team and the sport and it will be tough.

[SoCalcaniac]

Hello Canes Org-and we know someone over there is readinig, so hello. I counted FIVE different posters here that aren't renewing FULL ST's.

With the downturn in this economy- ya'll better have some good plans on how to get more people to sign up for seats, or do something about the people who are leaving. (which is probably moot because there are clearly valid reasons for people not re-upping) While you're at it, find someone other than Karen Prince who cares about the ticket holders, and the concept of Customer Service/Care.

[c-girl]

I only have one ticket.. that may explain the lack of caring. :D

It does make me sad to think about not being in the building for the entire season. Some nights I am looking around as the Anthem is being sung, and I kind of feel like crying. I love the team and the sport and it will be tough.

I hear ya. I feel the same way. Hubby wants to switch from STH to a mini-plan and it's breaking my heart. He'd rather watch on TV.

[KaniacFever]

SHC you can definetly fax your stuff over. We faxed our crap over Friday, called our rep and confirmed that he got it.

[cathyl111]

Have not renewed as of today (the deadline day). Just not sure. I just don't think freezing the price is enough. (I understand the other perks) However, the dollars are really what concerns most people now. I heard on XM NHL channel that some teams didn't just freeze prices, they lowered them. I think if they had lowered the prices or discounted them if we paid by March 16 and didn't just offer the freeze, that would have been much more of an incentive.

[alison]

The bf dropped off our renewal packages last Thursday. My credit card was hit for the 30%, and I freaked out since I clearly stated that I wanted the bank draft. Not that I mind the rewards points on the cc, but I had a Monday morning freakout when I saw that. According to Brian Kapusta, they can't do a bank draft for the 30% so the cc's are charged instead, and all future payments are via bank draft - I totally missed that lil' caveat in the paperwork.

[caneshockeychick]

The guy I split the 26 game pack with this year is going to a 12 gamer. I told him I couldn't afford to give him any money right now for splitting the 26 gamer.

I'm looking at just going for the 9.99's again if they offer them next year.

[Deke]

Hello Canes Org-and we know someone over there is readinig, so hello. I counted FIVE different posters here that aren't renewing FULL ST's.

Make it six. For a variety of reasons I was leaning towards not renewing. The owner's diatribe against the former head coach sealed the deal for me.

[nccanes]

We are sending our 30 percent down today with pay as you play for the p-offs. We are likely downgrading from full to something less mostly because we are losing a seatmate and we just can't seem to use all our seats for as many games as we get in our portion of season.

We are thinking about going from full mezz (that we share) to 2 12's in the LL.

Nothing the org did just our own lives getting in the way.

[ButtersSaysNo]

Butters and I have also decided to not renew our STs. It really hurts me to have to support the team from my couch but I am so scared that I could lose my job this year that I just couldn't commit to a monthly payment of any kind. With all the B1G1Fs they have we should still be able to go to plenty of games.

It really sucks. I mean I was one of the founding partners. I signed up for season tix when they first became available and I was stationed in Hawaii, but knew I was transferring to NC before hockey season started. I drove from Jacksonville, NC to Greensboro and back for almost every single game those 2 yrs. That is a lot of driving and lots of early mornings getting back to Jacksonville after midnight.

Had some issues with the Canes organization in season 3 with the way they treated me in terms of where my new seats were going to be that made me give up my tix for a few yrs and sacrifice my priority. Have had some sort of STH package for 8 of the 11 yrs and it pains me and SC06 to not be STHs of some sort next year.

I understand the organization is trying by locking in prices for 3 years and I applaud that, but there is too much risk IMO for us to invest the money. I work for NC State University and they have a 36 million dollar deficit next year. Though I don't think my job will get cut, I am not taking that for granted. SC06 works for the State as well, but how much is the state in the whole, a couple billion or so.

I know things are scary for many right now and it is tough for the organization to decide what to do. I honestly think they should have looked at slight lower prices next year. Also, 30% upfront by today is too much too. Lower prices would not have guaranteed we would be a STH of some sort next year, but it would have made us feel like we were risking less.

We will still go to games when we can, but it won't be exactly the same for us.

[ontheboards]

I'm icing our price today, but not thrilled at the prospect. Given the unstable economy, all thoses BOGO/$9.99 specials seat price being undercut, the product that has been iced, and the prospect of another year without the playoffs, it doesn't seem worth it-- a real battle between head and heart. Right now the heart is prevailing, but we'll see if heart will prevail when it comes to select-a-seat and whether we stay full season or drop to a lower plan.

Entertainment shouldn't create this much anxiety when it comes to committing to a team, but is't really part product and part economy.

[nickgregory]

glutton for punishment here...after saying I wouldnt renew for next year until I get past the playoffs and can see where I stand employment wise, I turned in the renewal today. Didn't buy playoff tickets...just cant justify the potential of them not making it and the Canes org having money that I may need if laid off...but reupped for next year...

[Mona2006]

I went to the arena to turn in my play*** invoice and check. There was a huge line. Some were buying tickets, others were just turning paperwork.

Butters I understand. I am a state employee as well.. and they have mentioned furloughs that would take 20% of my pay.

When the woman took my form and looked at me and asked if I wasn't going to renew, I swallowed hard and said no. :(

[KaniacFever]

glutton for punishment here...after saying I wouldnt renew for next year until I get past the playoffs and can see where I stand employment wise, I turned in the renewal today. Didn't buy playoff tickets...just cant justify the potential of them not making it and the Canes org having money that I may need if laid off...but reupped for next year...

You didn't have to buy the playoff tickets now. You could select the pay as we play option. They don't charge you until they actually clinch a spot in the playoffs. And then they only charge you for 2 games.

I really like that idea as I was never too thrilled with PK gaining interest on my money.

[SC06]

On the upside, Butters and I have sold several sets of tickets through the ticket exchange and hopefully we can get them to give us money soon!

[ButtersSaysNo]

On the upside, Butters and I have sold several sets of tickets through the ticket exchange and hopefully we can get them to give us money soon!

Unless they get all vampirish on our money like LC does on those poor kids. ;)

[caniac369]

When the woman took my form and looked at me and asked if I wasn't going to renew, I swallowed hard and said no. :(

Mona, I cannot imagine that building without you and I'm getting weepy just thinking about it!! :(

[Alicia]

When the woman took my form and looked at me and asked if I wasn't going to renew, I swallowed hard and said no. :(No WAY!!! :(

[nickgregory]

You didn't have to buy the playoff tickets now. You could select the pay as we play option. They don't charge you until they actually clinch a spot in the playoffs. And then they only charge you for 2 games.

I really like that idea as I was never too thrilled with PK gaining interest on my money.


I know...issue is if I get laid off (which is a likely to happen any day now thing from Nortel), going to the playoffs, if the team makes it, likely isnt a good use of my money.

At least with the 30% down for next year, I can pay that now while still employed, reducing my monthly payment from here forward..and worst case, if it looks bad at select a seat time, I could move to a cheaper seat (confirmed with canes prior to me putting down the money)...

[SouthernHockeyChick]

I'm just a freaking sucker. I'm afraid it might take bankruptcy to get me out of these STs. :lol:

The really hard decision will come for me at SAS. I do not want to move from my seats but good lord, that's a lot of money.

I'm extremely lucky because I work in healthcare. Mr SHC had a contract through February of 2010 so, his job isn't going anywhere until then, at least. And he really doesn't make all that much money so, it would be the luxuries we'd lose if he can't find anything else after that.

Someday I may have to do the responsible thing and start saving some of this money I currently blow on tickets, though. :(

[puckin_A]

I know what you feel like Mona. Up until 6:00pm, I didn't think I was going to do it and I felt like crap. Damn that PJ called me and talked me back into it......so I am happy but scared!...he did say that if I lose my job, I could get my money back.

now I am back to.....oh well, if they don't make the playoffs, think of the money I will save. I hate thinking that way, because I love the playoffs. Most fun ever.

[Shell]

we re-upped even though I am none too happy that they Raised the price for us AND we'll have worse seats than this year. We're stupid.

[caniac369]

^ You're not stupid, you're a Canes fan... but look at it this way: at least we don't live in Buffalo...?

My meek attempt to make sense of the madness...:crazy:

[Mona2006]

Mona, I cannot imagine that building without you and I'm getting weepy just thinking about it!! :(

Thanks E.. I know.. I have spent so much time there, I just can't imagine hockey not being part of my daily routine from September to April (and longer).

and Ms. Alicia we will just have to go when we can right? ;)

Glad you got a call puckin_A... I won't change my mind (at least not about full season) but I didn't even get a call. I paid for 2 tickets in LL North for 2 seasons when we were the "stinkiest of stinky"... I can't even imagine how much money I have dropped in that building.. but I don't begrudge one cent.. it was all worth it because I love the team and the sport.

[SC06]

Damn that PJ called me and talked me back into it......so I am happy but scared!...he did say that if I lose my job, I could get my money back.

Now if that had been a public policy I may have considered a little bit more. No guarantees, but it would have been nice if they had thrown that out there.

[ButtersSaysNo]

Now if that had been a public policy I may have considered a little bit more. No guarantees, but it would have been nice if they had thrown that out there.

But they would have actually had to find the time to call us. I am sure we will get a phone call later this week or next when they see we did not renew and THEN it is important to call us.

[Jay]

Now if that had been a public policy I may have considered a little bit more. No guarantees, but it would have been nice if they had thrown that out there.


They refunded my deposits when I moved; I know it's not the same situation, but I had no trouble getting what I had paid in back when I couldn't go to the games anymore.

[KaniacFever]

I always found PJ to be workable. The boyfriend had to take a job in Charlotte. He's trying to find work back here, but unfortuntly there just isn't anything in Raleigh. With the economy, I didn't want to throw money down on 2 seats, if we only ended up needing one. Put a call into PJ, explained the situation, and he said if we need to fall back to 1 seat, he'll apply the money already paid on the 2nd seat to the first seat.

We also may get the 26 plan or the weekend mini plan for the boyfriend with that 2nd seat. Guess we have till July (SAS) to figure all this crap out.

[e2ipiand1]

My mom renewed our season tickets :), but told me that I'd have to come up with the money for playoff games, so no playoffs for me.:(

[Mona2006]

so no playoffs for me.:(

I think we all in the same boat so don't worry. ;)

[puckin_A]

sorry guys.....I didn't mean to imply that PJ called me because he missed my application. He called because I called him and left him a voicemail about not being sure and blah blah blah.....of course he would call me if he knew he had a chance to talk me into it.

We do have a little special bond, though, as I was his first hurricanes fan to agree to buy ST's when he just called out of the blue during the 2000/2001 season. You know, you always remember your first time. ;) I had just got back from Ottawa for two years, and I was completely addicted to hockey. He calls out of the blue, and I am like....*wow, this must be some kind of omen!!. How did he get my number??*......well later I realized he got it from ticketmaster, from when I would come home every other weekend and go to some Canes games. DUH.......................

he did say that it was not public knowledge about reimbursing you if you lose your job, but he commented they aren't the enemy. Actually, I already thought they probably would if you presented a good enough reason.

[puckin_A]

Someday I may have to do the responsible thing and start saving some of this money I currently blow on tickets, though. :(


I have been saying that for nine years. :lol:

[guinevere]

We've been 26 game pack holders since 2002 and we arent renewing - at least not right now. We may go to 10 games later but hubby hasnt been paid since Jan which adds an element of difficulty.


I called to see if we could go from mezzanine to corners thinking I could swing that down payment for less expensive seats instead of over 900.00 and was told "sure" - just send in your down payment that was invoiced and your payment will be less through the year.

I told the rep I couldnt afford the 900.00 + which was why I wanted to change our location. His rationale was that it would actually be cheaper for us to put the invoiced down payment down then only have to do "pay as you play" for the playoffs rather than pay for the 2 rounds of strips.

Uh- no. If I cant put 950.00 down now, there will be no 2 rounds of strips. I was so ill about the whole thing.

No option to change the invoice. It was pay up for what we had this year even if we werent going to be in those seats.

Sooo.... after sitting through years of sucky - we will not be at as many games next year. It kills me. :(

[Shattered]

^WOW. Guin, you have to be kidding.

We change plans every year - I mean it, location, number of games, everything - and we've never had a problem with paying the down payment for the new plan at renewal time. And we haven't heard anything about not being able to do pay-as-you-go for the playoffs, either. Because the playoffs are based on THIS year, not next year.

I would call and talk to someone else, but I can see how you could get too frustrated to bother. :cry:

[SouthernHockeyChick]

he did say that it was not public knowledge about reimbursing you if you lose your job, but he commented they aren't the enemy.

Really? Because I think they have some employees who have spent years cultivating the image that they actually are.

I'll give my rep some props, though. I had called him to ask about faxing the forms but he wasn't in so, I called the NHL-Canes number and they said I could and to fax them to his attention. I'd noted on the cover sheet to call me if there were any issues with the paperwork. He called me just to let me know he had it and everything was set. That was a level of customer service I have not come to expect from them and I did appreciate it. I was so taken aback, I'm not sure I conveyed my thanks that well, though. :lol:

[SoCalcaniac]

Yes, and therein lies the problem.

Now- I know PJ and he's a great dude. He's been our rep forever, and when he got promoted, we kinda got caught up in a little swirl during his transition that was wholly positive, and we have another rep who is equally great and responsive. HOWEVER, it is hit and miss with all the other guys and gals who don't seem to have that soothe the customer mentality. I'm sure PJ meant no harm when he said that, however, he has a strong sense of service to customers spending money. That doesn't quite rub off to his colleagues, and when I hear about stuff like Guin describes, it makes me wanna scream.

I know if I were to call my rep or PJ and say I need to make a change- they'd do something to work it out. I just can't see them saying uh, sorry, you're changing seats, so you've got to pay for what you currently have vs what you plan to change to at S-A-S , so sorry. I know they'd do things to make it work. Of course that's behind the scenes, it's not advertised- they just do what they can. Just like you'd expect from someone you're paying money to.

Guin, I know you're probably not in much of a mood to deal with them right now, but when/if you are, I hope you do call and ask to talk to someone else. I've seen a couple of miracles worked by a few of them and they did it with a smile. ;)

[brindyfan]

Well I changed my invoice & down payment without even asking if it was possible. I think I have done that 3 years in a row now. I did email Karen to make sure I make all the changes correctly and they had me down for what I thought I signed up for. She said everything was cool.

If you really want to do it, I would call\email her directly.

[SouthernHockeyChick]

Well I changed my invoice & down payment without even asking if it was possible. I think I have done that 3 years in a row now. I did email Karen to make sure I make all the changes correctly and they had me down for what I thought I signed up for. She said everything was cool.

If you really want to do it, I would call\email her directly.

Did you verify for sure that you qualify for the 3 year price freeze? Because, it does clearly state in the pamphlet that you must make the 30% down payment based on THIS year's seats, not 09-10. I combed that sucker for a loop-hole on that when Guin told me about this.

[guinevere]

^WOW. Guin, you have to be kidding.

We change plans every year - I mean it, location, number of games, everything - and we've never had a problem with paying the down payment for the new plan at renewal time. And we haven't heard anything about not being able to do pay-as-you-go for the playoffs, either. Because the playoffs are based on THIS year, not next year.

I would call and talk to someone else, but I can see how you could get too frustrated to bother. :cry:

I was pretty angry when I got off the phone and thought about calling someone else thinking this guy probably went right back to trying to get a better view of his colon after he hung up but I just couldnt get up the enthusiasm.

I couldnt believe it either so I calming repeated back to him - "what youre telling me is that even if I wish to purchase less expensive seats for next season, if I dont pay this invoice, I"m out of luck". Yep = that was affirmative.

So now - I really dont feel a strong need to renew as a 26 game ticket holder. We'll go ten games, supplement with discounts and forgo the wonderful lithograph unless I can talk some nice person into giving me one.

[brindyfan]

Did you verify for sure that you qualify for the 3 year price freeze? Because, it does clearly state in the pamphlet that you must make the 30% down payment based on THIS year's seats, not 09-10. I combed that sucker for a loop-hole on that when Guin told me about this.

well I thought I had but now I am nervous that I have been screwed. I just sent an email to Karen to get confirmation. I am not sure it will make much of difference in my decision-except to piss me off.

I will post what she comes back with tomorrow.

[SouthernHockeyChick]

I hope you're good to go, brindyfan! I tend to think with Karen, they got it right. It's just the same old different story depending on who you talk to, I guess. :(

[Shattered]

Oh, lovely. Though, I have to say that if they think they're going to raise prices at all in the next three years, they're either smoking the good stuff, or they know something about fate and big shiny things that we don't. (And I'd better head out to Vegas to place some long-shot bets.)

[cathyl111]

I was told you had to pay the deposit on this years package/seats also. I was told that this was to prevent people saying they are downgrading just to place a smaller deposit to receive incentives.

I just don't understand why they did not drop the prices or offer a percentage off if you made your deposit by the 16th. That would be a much GREATER incentive.

[puck_it]

essentially they are. the CBA forces them to raise prices to certain amounts to still receive revenue sharing. assuming positive growth of league revenues, which we'll see what happens this season, with the canadian dollar losing ground it held in previous seasons.

[nccanes]

essentially they are. the CBA forces them to raise prices to certain amounts to still receive revenue sharing.

Actually, they just have to reach certain revenue in order to receive revenue sharing. They don't have to raise prices in order to do that, they just have to reach certain #s. You can do that with increased attendance or raising prices on those that are committed via plans.

[puck_it]

i thought there was a certain ticket price you had to have, in relation to the mean (or median or whatever it was)...

[nccanes]

That may be the case, but that wasn't the reason JR cited when he raised prices for this season.

[cathyl111]

Then they could have used the percentage off theory. They used to do this. I remember if I paid for playoff strips by a certain date, I would receive a 10% discount off my season tickets.

[SoCalcaniac]

Or in the case of the Original Lock in/Lock Out pricing, you got percentage discounts based on your commitment to 'lock in'. 10, 15, 20% off.

THAT would have been the home run hit with the fans this time round, because it would have shown good will to the fanbase, considering this nasty economic situation we're in. Would have been HUGE.

[Mona2006]

I was told that this was to prevent people saying they are downgrading just to place a smaller deposit to receive incentives.



And what is wrong with that? They might be wishing they had anybody giving them any money the way things are going financially in this country. They make me sick sometimes. :mad:

Guin I am so sorry about your situation.. your husband and your tickets..and the treatment. *hugs* I know how much the Canes mean to you. :(

[Mona2006]

I got my final email yesterday afternoon telling me the bell was tolling at 5 PM sharp. I didn't renew. I will check and see if they removed my invoice for full season.

[ButtersSaysNo]

I got my final email yesterday afternoon telling me the bell was tolling at 5 PM sharp. I didn't renew. I will check and see if they removed my invoice for full season.

We got that email too. Next I am expecting the phone call with another "last chance" to take advantage of the freeze for 3 yrs.

[Mona2006]

^ Probably so. :)

NJ is really upping the incentives for their STHs.

[SC06]

I also noticed at the last home game the ticket reps were still handing out the "Ice your Price" flyers....why do they even bother with the deadlines?

[nccanes]

So that the bulk of the money (aka revenue) is realized sooner rather than later.

[LeslieK]

I just checked the website and they've changed the offer.

FYI - it's now a 2-year freeze rather than 3 and it doesn't appear to include STH "point" incentives.

[SoCalcaniac]

Yes, Hub noticed the 2 year offer and how much higher the prices are for the playoffs for those who sign up for the 2 year. :crazy:

[ButtersSaysNo]

So that the bulk of the money (aka revenue) is realized sooner rather than later.

SC06 knows the real reason, revenue like you mentioned, she meant they always seem to give everyone another week after the deadline on things so the deadline really isn't the deadline.

[Caniac]

Next year it'll be an "Ice Your Price QuiteAliveLine". ;)

[nccanes]

^^I guess you take your chances. Looks like the benefits have already been reduced, just a week later. So I guess it really was a deadline. I'd hope that if an existing STH had a change of heart that they'd at least consider a grace period.

I know they gave me a day's grace and I'm thankful for that - I had an issue with a fax machine since I was traveling on the deadline day.

[Mona2006]

I'd hope that if an existing STH had a change of heart that they'd at least consider a grace period.



I agree E.. if I had a change of heart to maybe get a smaller package and they didn't honor it, I wouldn't be happy after pumping money into that building for 7 years. I haven't even looked to see what the PO money would be for 3rd and Finals if you didn't renew. I did pay for the first two rounds already.. wonder if they would still give me a discount?

[ontheboards]

I would be annoyed if the Hurricanes gave folks the same perks and benefits I got when I paid my money on time as noted and someone else didn't, but coughed up at a later date. I'd think once again the STHer is getting screwed and what;s the value in committing if there will always be excetions to the rule...The offer was made, the deadline given and tough choices all around were made-- by those who didn't or couldn't make the payment and by those who had to make sacrifices to pay on time. I know that folks made wise decisions all around based on the economy, anticipated needs and other considerations-- the offer was made with a time limit. I can understand nccanes drama with a fax, but weeks after the fact, I'd feel like I was getting hosed by the ticket office if someone got the same offer...An unpopular sentiment, I know.

[Mona2006]

Well I am not posting this because I was the previous poster but if someone that had been a long-time STH missed the deadline for one reason or another and renewed later on, and I HAD renewed by the deadline, it would not bother me at all for that person to get the perks. Sometimes things happen beyond our control and I think it would be wrong for the Canes staff to do that to someone that was loyal.

That is just my opinion.

[puck_it]

If the Hurricanes advance beyond the second round of the playoffs, season-ticket holders will pay the same amount for tickets in the Conference Finals and Stanley Cup Finals that they paid in the second round, ensuring deeper discounts for the most sought-after tickets of the hockey season.:laugh::laugh::laugh::laugh::laugh:

Assuming they actually get to the playoffs and assuming they don't tie for the 8th spot and assuming they don't lose the goals for/goals against tiebreaker (which they would likely do against anybody else vying for 8th place), they would have to play Boston in the first round.

I want to know what they're smoking over there.

not to single you out by picking your post c-girl, it was a common sentiment....

BUT HOW FREAKING AWESOME IS THAT ****? we get to use that sweet discount AND we made the playoffs and beat boston and stuff like that.

[SouthernHockeyChick]

It was the negativity mojo that did it! Haven't you guys figured that out yet?!?!

[puck_it]

man i wont ever get to use that ****ing discount for two rounds. **** that.

[IceSun]

We are so f***ed

[kermelbar]

Speaking of tickets, is anyone getting the dates at Ticketmaster yet? I followed the link from the Canes site and so far, I'm just getting "No dates currently scheduled." Seems someone around here had a problem like that last series, even after the tix went on sale, and I want to make sure I'm not stuck in some dead letter file. =.)

[DSCanesfan]

man i wont ever get to use that ****ing discount for two rounds. **** that.


Its unbelievable that the Canes would offer a program like that to us fans knowing that there is not a snowballs' chance in hell that we'd ever get past the 1st round.